Choose the technical support that’s right for you.

Selecting WebEquity® as your enterprise lending solution is just the first step in a strong business relationship. To ensure you realize maximum return on your WebEquity investment, we offer our customers comprehensive support programs in a variety of formats. We pride ourselves on the quality of our support team, and we’re confident you’ll find their expertise and responsiveness to be exceptional.

Benefit from a variety of options.

eHelp—All the instructions for working in WebEquity are accessible online via the eHelp System. This HTML-based resource provides a logical flow of “How Tos” that cover the entire system. Keyword searches makes it easy for everyone to find and apply the assistance that’s needed. End users can quickly go to descriptions of specific areas of the WebEquity software, while system administrators can easily access instruction on program defaults.
eMail—Send us your technical questions by email. Our knowledgeable experts will provide prompt answers during our normal support hours of Monday through Friday, 8:00 am to 5:00 pm (Central Time).
- Inclement Midwest Weather: During the winter months, weather can hamper support efforts. In this event, eMail is your best channel to our support team.
Phone—Simply call toll-free 1-800-264-0787. Our technical support team can be reached Monday through Friday, 8:00 am to 5:00 pm (Central Time).
- Citrix GoToMeeting Tech Support—To help you in the most efficient manner possible, our support team may need to see your computer screen while talking to you by phone. In that case, you will be prompted to click on a link within the online eHelp system and join a secured technical support meeting via the Web. Citrix GoToMeeting Tech Support enables our experts to assist you in an interactive “on-screen” collaboration.

Contact us for more details about WebEquity’s helpful Technical Support.